#6 What your Customer is saying sounds crazy, but he/she is sure about it.
Coming Up Test your ability to deal with the unforseen and undesirable issues that may present themselves to you.
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#5 Unrealistic Expectations
Coming Up Customers are very creative when it comes to creating Expectations. If you give them reasons to believe something …
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#4 The product advertised is out of stock.
Coming Up Test your ability to deal with the unforseen and undesirable issues that may present themselves to you.
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#3 Your people made a mistake and there is a latent problem in your Customer’s car.
Coming Up Test your ability to deal with the unforseen and undesirable issues that may present themselves to you.
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