All our CX Content in one place !
Podcasts
Amazing Podcasts with our CX Hub experts and Guests, as well as third party Podcasts
Webinars
Webinars from our series “Chat with the Xperts”, discussing various themes of interest to CX Professionals
Articles
Bright new perspectives about old issues that will energize the CX Professionals.
Videos
Great examples of real life applications of Customer Experience, as well as good explanations about CX Topics
Cases
Discussions about CX cases that help the learning process and challenge everything we believe we know
My Courses Content
Pre-Recorded Classes, Master Classes, Reading Materials, Supporting Videos, Recorded Live Classes, Quizzes, Tests and more
Learning Games
Using Games to Practice and Accellerate Your Learning Experience
CX Goes to Hollywood
How about Learning from the Hollywood Movies ? The analysis of a few movies, about the CX content imbeded in them, so we can see and learn from them
Books Highlights
You don’t have time to read all books to figure out whether they have what you need or not ? Try reading the highlights of the main CX books here.
CX Drivers
Learn more in details what are the Drivers of a great Customer Experience and what it takes to do it right.
CX Killers
Understand the mechanisms that surround the killing of a Customer Experience and what to do to avoid them
What Would You Do ?
Scenario Based Discussions: Let’s try to understand what would have been a response to the scenario that would deliver a Great Customer Experience
Partners’ Value
Here you can learn the Value Proposition of CX Hub’s main Partners.